Business Process Development

Business Process Management (BPM) involves the use of appropriate tools and techniques to design, analyse, and manage operational business processes and, where possible, to improve those processes.

All organizations require streamlined and effective business processes to support efficient working, compliance with regulatory requirements and the overall performance objectives of the business.  Closely related to this is the constant need to achieve more whilst at the same time maintaining or even reducing resource or budgetary levels.  CRA staff have a proven track record in helping nuclear industry organizations conceive and implement BPM solutions. 

Our range of business process development support services include:
 

• Architectural design of core business processes
• Specification of business process design tools
• Modelling of current “as is” process state
• Modelling of future ‘to be’ process state
• Business improvement optioneering
• Development of web templates
• Integration with operating procedures
• Change management transition support
• Project management of business process projects

We use a range of proprietary tools to help deliver services to clients including the use of gap analysis, process capture templates and web enabled process modelling systems.   The use of education, training and change management techniques are essential enablers to any BPM implementation to ensure that the new business processes are implemented effectively and are embedded within a culture of collaborative working.